It started with a simple idea: sharing knowledge. Over the years, I’ve walked into countless travel agent offices, bringing presentations on private aviation to professionals whose expertise lay in commercial flights and luxury accommodations. Some agents found the topic intriguing, while others saw it as a challenge—private jets, after all, were competition to the services they’d always relied on. But with every session, there were agents who leaned in, asked questions, and saw opportunity instead of opposition.
Two months after a session, my phone rang. On the other end was a travel agent I had met during a presentation. Their client, a devoted pet lover, had requested a trip to pick up two dogs. The challenge? The location was remote. Even with commercial flights, the client would face several hours of driving each way, adding significant time and inconvenience to the trip.
We worked together to identify a runway near the remote area with sufficient parameters for a turboprop aircraft. From there, the agent and I collaborated to present the private aviation option to their client. The proposal not only highlighted the convenience and time savings compared to commercial travel but also outlined the cost benefits versus using commercial flights and an extended car service.
With the client onboard, the agent was involved in every step of the process, maintaining their role as the trusted advisor. The client departed and returned the same day, the dogs safely onboard, and the trip concluded flawlessly. The experience was transformative—not just for the client, but for the agent.
After sharing this success story with their network, the agent received three new requests for private jet travel from their existing clientele. Their book of business grew, and their service offering expanded to include private aviation—a sector they had once viewed as a competitor.
“This wasn’t just a learning experience,” the agent shared. “It was a chance to elevate my business and better serve my clients. Now, private aviation is a service I’m proud to offer.”
At Heritage Aviation Advisors, we help travel agents provide their clients with unparalleledconvenience, luxury, and peace of mind in the world of private aviation. We take care of theaviation logistics, so you can focus on delivering an extraordinary travel experience.
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